How Can We Help?
Still need help? Contact us.
Course Features & Support
Can anyone do an MFC course?
Absolutely!
Our courses are designed to cater to anglers of all different skill levels.
However, if it is a more advanced course that new anglers may not understand, we will specify that on the course information page.
Will I get lifetime access to the course?
Yes — once you’ve enrolled, you have lifetime access to the course and any future updates.
Are there any downloadable resources included?
Yes, many lessons include downloadable guides, checklists, or reference materials to support your learning. These are yours to keep.
What if I have questions during the course?
Our coaches are usually more than happy to answer questions if you have them!
If you’re stuck, just reach out by using the contact us form and we’ll get your questions answered!
Can I rewatch the lessons after I finish the course?
Absolutely. You can revisit any lesson at any time, as often as you like.
In your Dashboard menu, click “Enrolled Courses” and then navigate to the “Completed Courses” tab to view courses you’ve completed.
Accessing Your Course
Where do I find the course I just purchased?
Log in at myfishingcoach.com/login using the email you used at checkout.
Once you’re in, you’ll be taken to your student dashboard. From here, use the menu to go to “Enrolled Courses” and you’ll find the courses you’re enrolled into.
How do I start my course after enrolling?
Once logged in, you will be directed to your dashboard. In the menu click on “Enrolled Courses“, find your course and press “Start learning“.
If you’ve completed the course, you can navigate to the “Completed courses” tab to view the course.
I clicked the link but it says I don’t have access — what’s wrong?
Make sure you’re logged in with the same email you used to buy the course.
Still having trouble? Contact us and we’ll help.
Do I need any special software or apps to watch the course?
Nope! Everything runs right in your browser – no matter what devide you’re using!
Just log in and start learning.
Can I watch the course on my phone or tablet?
Yes, the course works smoothly on phones, tablets, and desktops.
Use any modern browser and you’re good to go.
Can I share a course with a friend?
Unfortunately not. Our courses feature great information that will benefit you on your fishing journey.
We don’t believe that sharing your account is fair and takes away from those who have paid for their course.
The information you learn will benefit you for years to come, and sometimes having an edge over your mates is a great thing!
Can I download the course content or watch offline?
Courses are designed for online access only — there’s no offline download option unfortunately!
That said, you get lifetime access, so you can log in and rewatch anytime.
Coach Questions
Who are the coaches?
All of our coaches have been hand selected by a team of experienced anglers.
We work hard to ensure they have proven their expertise and are highly respected by their peers in the industry!
How can I trust that the Coach knows their stuff?
All of our coaches go through a rigorous filter process to ensure they are experienced and highly knowledgeable in their topic.
As experienced anglers ourselves, we know when information is nonsense, so we’re quick to dismiss anything low value.
We want the best of the best, tried and true information out there, so we look to work with the elite.
How do I become a coach?
We are always looking for experienced anglers to come aboard and share their knowledge with others.
Send us a message through the Contact Us form so we can be in touch.
Account & Login Help
I can’t log in to my account — what should I do?
First, double-check that you’re using the correct email and password.
If you’ve forgotten your password, head to myfishingcoach.com/login and click “Forgot password?” to reset it.
Still stuck? Contact us and we’ll help you get in.
How do I create an account?
Your account can be created when you purchase a course.
You’ll receive an email with your login details or a link to set your password.
Haven’t purchased yet? You can go to myfishingcoach.com/register to create your account.
I didn’t get a confirmation email — what now?
Please check your spam, junk or promotions folder first.
If it’s not there, contact us and we’ll sort it out quickly.
I just bought a course — how do I log in?
You can log in using the email and password you created at checkout.
Simply head to myfishingcoach.com/login to log in to your account.
Purchases & Payments
How do I know if my payment went through?
You’ll receive a confirmation email shortly after purchase.
If you didn’t get one, check your spam, junk or promotions folder. If you still can’t find the email, contact us and we can confirm it for you.
I was charged but can’t access the course — what should I do?
First, make sure you’re logged in with the same email you used to purchase.
Still no access? Send us your order details on the contact us page and we’ll sort it out quickly.
Can I get a refund? What’s the refund policy?
You can view our refund policy here.
Feel free to get in touch with us if you need additional assistance.
Can I gift the course to someone else?
Yes! There’s nothing more unique and fulfilling than the gift of knowledge!
Just purchase the course using their name and email at checkout.
Want it to be a surprise? Contact us and we’ll help arrange the gift.
Troubleshooting
Video is Slow, Buffering or Won't Play
Use Google Chrome as your browser. Chrome provides the most reliable video playback experience for MFC courses. If you are using Safari, Firefox, or Edge, switch to Chrome and try again.
Check your Wi-Fi connection. Move closer to your router or try switching to a different network.
Switch to mobile data. If you are on Wi-Fi and still experiencing issues, try turning Wi-Fi off on your device and using your mobile data instead. This helps confirm whether the problem is with your internet connection.
Close other tabs and apps. Other browser tabs, downloads, or video streams running in the background can reduce the bandwidth available for your course.
Restart your router. Unplug it for 30 seconds, plug back in, and wait for it to reconnect before retrying.
Refresh the page. Sometimes a simple page refresh resolves a stalled video player.
If you’re still experiencing issues after trying the above, please contact us.
The course page isn’t loading properly — what can I try?
This is often a browser issue. Try these steps:
- Refresh the page
- Use a different browser (we recommend Chrome or Safari)
- Clear your browser cache
- Disable browser extensions
If the problem persists, please contact us with details of the error.
Why am I seeing an error message when I click a lesson?
Double check that you’re logged in to the correct account.
If it looks correct and you’re still seeing the error, reach out to us from the contact us page. Please provide as much information as possible, and we will work on a solution.
